Shipping Policy

Shipping Policy:

  1. Order Processing: All orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

  2. Shipping Methods: We offer standard shipping for all orders. Delivery times may vary depending on your location, but typically range from 3 to 7 business days. Please note that these are estimated delivery times, and actual delivery may vary.

  3. Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order. We occasionally offer promotions with free shipping, so keep an eye out for those special deals.

  4. Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided information on our website or the courier's tracking service.

  5. Shipping Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.

  6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

  7. Lost or Stolen Packages: We are not responsible for lost or stolen packages after they have been confirmed as delivered by the carrier. If you have concerns about the security of your delivery location, please consider using a secure shipping address.

  8. Returns Due to Non-Delivery: In the event that a package is returned to us due to non-delivery (e.g., incorrect address provided), the customer is responsible for any additional shipping charges to resend the package.

If you have any questions or concerns about our shipping policy, please contact our customer support team at comfiflex@gmail.com Thank you for choosing ComfiFlex for your comfort and well-being needs.